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Amazon unclaimed packages miami11/22/2023 ![]() “We’ve introduced email verification technology for emails sent by Amazon to protect customers from phishing scams. However, if you’re unsure, contact Amazon via the official site (not the suspicious email) and ask it to clarify. If not, the email is almost certainly fake. Visit the official Amazon site via a separate browser window and log in to your account in the usual way - are there any orders on your account that match what the email is telling you? The scammers are relying on you becoming panicked by being charged for an order that you didn’t place and are hoping that you’ll click through to their fake site directly via the email.īut once again you should take the time to assess the email before making any rash decisions. ![]() Operating in exactly the same way as the fake ‘locked account’ email, scammers will also send fake emails confirming an ‘order’. An email may appear genuine at first glance, but has it arrived from a genuine Amazon email address? Does the text of the email contain spelling and grammatical errors? Is it linking to a website that isn’t Amazon’s usual domain name? Fake Amazon ‘order’ email You can often spot phishing emails by taking a moment to assess the communication. Once you’ve done this, the scammers will be in possession of the information you entered. The emails provide a convincing-looking button designed to take you through to a website that has nothing to do with Amazon.įake websites like this pose as the brand they purport to be from and encourage you to enter your log-in information and/or card details into a fake log-in screen or form. The emails tell the recipient that their Amazon account has been ‘locked’, and that they must take urgent action to verify it. ” Fake Amazon ‘locked account’ emailįake emails using convincing Amazon branding were reported throughout 2022. Please visit our help pages to find additional information on how to identify scams and report them. “We encourage customers to report suspected scams to us so that we can protect their accounts and refer bad actors to law enforcement to help keep consumers safe. Although these scams take place outside our store, we will continue to invest in protecting customers and educating the public on scam avoidance. In depth: What is the Amazon Prime ‘renewal’ scam call and how does it work?Īn Amazon spokesperson said: “Scammers that attempt to impersonate Amazon put our customers and our brand at risk. It states that it will not offer a refund you do not expect and is imploring customers to report suspicious activity involving its brand. How can you tell if a call from Amazon is genuine? Amazon will never ask you to disclose or verify sensitive personal information. But it’s all a ruse - the person you’re connected with will begin the process of extracting your personal information, such as bank details and passwords, and implore you to install the software that will allow them to take control of your device. The voice goes on to tell you to ‘press 1’ in order to be connected with someone who can supposedly stop the renewal from taking place.
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